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Privacy Policy

Effective Date: 19 February 2025

PassPal Ltd ("PassPal", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we handle information in relation to:

  • The PassPal mobile application (the "App")
  • The PassPal website (www.passpaltheory.com) (the "Website")

PassPal Ltd is a company registered in England and Wales. For any questions, please contact us at: contact@passpaltheory.com.

1. Information We Collect

1.1 App

The App is designed to be used without creating an account. We do not collect, store, or process any personal data from users.

  • No names, emails, or phone numbers are collected.
  • No location data is collected.
  • No device identifiers, analytics, or crash reports are collected.
  • No advertisements are displayed.

The App stores progress locally on the device only (for example, progress bar completion). This data is not transmitted or stored externally and is deleted if the App is removed.

1.2 Website

The Website may automatically use cookies and server logs via our hosting provider, Base44, which may collect:

  • IP addresses
  • Browser type and version
  • Access times
  • Other technical usage information

These cookies and logs are used to operate and improve the Website. No additional tracking tools, analytics, or advertising pixels are used.

You are not required to provide any personal data to browse the Website. The only personal information you may provide is via the visible email contact form.

2. Cookies

The Website uses essential cookies provided by Base44 to function correctly. Cookies may also be used to collect anonymized website usage data.

By using the Website, you consent to the use of these cookies. No personally identifiable data is collected by us through cookies.

3. Payments

All purchases are handled entirely by Apple App Store or Google Play Store. PassPal does not receive or store any payment information.

Please review Apple's and Google's privacy policies to understand how they process your data.

4. Contact

Users can contact PassPal only via email at: contact@passpaltheory.com.

  • Any information you provide via email is used solely to respond to your enquiry.
  • We do not use this information for marketing.
  • You may request deletion of information you provide via email by contacting us.

5. Children's Privacy

  • App: Suitable for users aged 12 and above.
  • Website: Suitable for users of any age.

As we do not collect personal data via the App or Website (except email contact when provided), we do not knowingly collect personal data from children.

6. Third-Party Links

The Website may include links to external sites. We are not responsible for the privacy practices of these third parties. Users should review their privacy policies separately.

7. Data Storage and Transfers

PassPal does not store user data on any servers. Progress on the App is stored locally on the device. Any data provided via email is stored only in the email inbox you contact.

No personal data is transferred outside the UK by PassPal.

8. Your Rights

As PassPal does not collect or process personal data through the App or Website (other than email contact), there is no user data held to access, correct, or delete, except messages you send via email.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our Website and will replace previous versions.

PassPal Privacy Policy Terms & Conditions Contact

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